Hong Kong Youth Hostels Association

Duty Manager - Front Office (YHA Mei Ho House Youth Hostel)

Hong Kong Youth Hostels Association
Sham Shui Po
Posted on 31-Aug-21

Duty Manager - Front Office (YHA Mei Ho House Youth Hostel)

Hong Kong Youth Hostels Association

Job Highlights

  • Oversee Front Office and Reservations
  • Rotating and overnight shift
  • Promote usage of YHA

Job Description

Responsibilities:

  • Oversee Front Office and Reservations daily operations
  • Ensure that highest level of efficiency and guest satisfaction are achieved whilst maximizing room revenue

Requirements:

  • Certificate / Diploma holder in Hospitality or related field
  • Skilled in guest relations and crisis management
  • Supervision and training experience in Front Office preferred
  • Good command of spoken and written English, Chinese and Mandarin
  • Computer literacy, and English / Chinese Word Processing
  • Well presented, customer-oriented, a team player with pleasant personality and good communication skills
  • Able to work under pressure and willing to work on rotating shift
  • Strong sense and interests in youth hostelling will be a plus
  • Immediate available
  • Priority will be given to Sham Shui Po residents
  • Welcome applicants from CSSA, SFS, IEAP, NDP

Interested parties please send full resume with current and expected salaries by clicking "Apply Now".

Please visit our website www.yha.org.hk to know more about us.

(Personal data collected will be used for recruitment purpose only; all the information shall be kept confidential)

Additional Information

Career Level
Middle
Qualification
Non-Degree Tertiary
Years of Experience
5 years
Job Type
Full Time, Permanent
Company Website

Company Overview

Founded in 1973 as a registered non-profit and non-government-funded non-profit organisation, Hong Kong Youth Hostels Association (http://www.yha.org.hk) is one of the 90 national associations affiliated with Hostelling International (HI), the worldwide umbrella organisation that provides members with information covering over 4,000 youth hostels and other travel benefits. HKYHA operates 7 youth hostels across Hong Kong and currently has an individual membership of more than 30,000 people and group membership of over 600.

MISSION: to provide safe, simple, and affordable hostelling services to young people and travellers from all over the world. Our hostels also serve as educational platforms that allow travellers to broaden their horizons, to learn about different cultures, and to be in touch with nature and heritage conservation.

We are now inviting energetic individuals to join our team.

Additional Company Information

Industry
Charity/Social Services/Non-Profit Organisation
Benefits & Others
Medical insurance