Nan Fung Development Limited

IT SERVICES MANAGER

Nan Fung Development Limited
Sheung Wan
Posted on 21-Sep-21

IT SERVICES MANAGER

Nan Fung Development Limited

Job Highlights

  • Manage day-to-day IT services requests
  • Strong in MS O365 support
  • Strong in Windows Server/AD support

Job Description

Responsibilities:
  • Lead the IT services team to manage the day-to-day IT services requests from our users (major in HK and some in overseas offices)
  • Provide good quality support service to users in all IT aspects, including VIP support
  • Plan, design and deliver IT services trainings, to empower our users to smartly adopt IT to increase productivity
  • Provide the operation reports, policies, and procedures, to manage the team’s operation efficiency and performance
  • As a project owner to liaison with vendors/system integrators in solution evaluation and project implementation
  • Work closely with other teams to complete the assigned projects and tasks
  • Manage IT operation solution services including Manage Engine (e.g. Desktop Central), PRTG and video conferencing tools (Polycom, Zoom and Microsoft Teams…)
  • Administer the corporate Active Directory/AAD and manage all of our tenants in Office 365
Requirements:
  • Bachelor degree or above in Information Systems or Computer Science
  • Minimum 12 years’ experience of similar role in sizable companies
  • Sound experience in supporting MS Windows/MAC OS and mobile devices (IOS & Android)
  • Must strong in MS O365 support and Windows Server/AD support
  • Sound team management experience including PKI management, mentoring and resources prioritization
  • Familiar with Cloud solution, MDM solution (Intune) and Cisco networking /IPT will be an advantage
  • Good experience in ITSM operation and process management e.g. ServiceNow, ManageEngine…
  • Good experience in IT Security including end-point patching and programming script in Power Shell will be an advantage
  • Holder of Microsoft support certifications, ITIL, Cloud Azure/AWS and CCNA is preferred
  • Self-initiative, able to work independently and need to provide support in non-office hour when necessary
We provide generous compensation and fringe benefits to the right candidate. Please send your resume with salary expected to The Human Resources Manager, Nan Fung Development Limited, 23/F., Nan Fung Tower, 88 Connaught Road C, Central, HK or by e-mail: hr @ nanfung.com (We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for selection purpose.) 

For further information about Personal Information Collection Statement (“PICS”) Pertaining to Recruitment, please click the link below www.nanfung.com/en/common/pics/

“Nan Fung Group” and “the Group” mean Nan Fung International Holdings Limited and its subsidiaries.

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
12 years
Job Type
Full Time, Permanent

Company Overview

We are a well-established Group with diversified interests in property investment, property development, construction, property management, property financing and financial investment. We now invite competent candidates for the following position: IT Services Manager

Additional Company Information

Industry
Property Development
Benefits & Others
Education allowance, Life insurance, Medical insurance, Performance bonus, Five-day work week