The Role

With a single brand in Hong Kong as the largest revenue contributor in the region, the Managing Director, Hong Kong is expected to take the Hong Kong business to the next level.

SEEK Asia is looking for a capable and dynamic Managing Director, Hong Kong who inspires to be part of a global organization, which is also the leader in its space with worldwide sharing of ideas and best practices; who is motivated to assume a high-profile key leadership role in a company with a track record of providing diverse regional and international career development opportunities and would like to join an organization with an innovative, entrepreneurial, agile and highly collaborative culture.

The successful candidate will lead the local team of around 100 employees to continue the business growth and performance. The executive will also proactively challenge the status quo, driving and implementing effective changes to the business, organization, systems and capabilities. In addition to having full accountability for financial outcomes, this leader will also be responsible for the underlying business drivers such as sales strategy, local marketing execution, online traffic and candidate acquisition. As the most senior representative at the country level, this individual will also be the face of the organization to the government and other key external stakeholders, as well as being responsible internally for the people and culture initiatives for all employees.

1. Business Management

• Formulate plans and strategies for the overall business, including positioning of brand and identification of new market opportunities to drive growth, market share and profit.
• Design and implement a forward-looking, robust and consistent commercial framework in close coordination with key stakeholders, including regional office.
• Develop, implement and share best practice sales operations and practices to improve salesforce effectiveness and productivity, e.g. key account management disciplines, dashboard / metric reports, CRM, systematic target setting approaches, new sales training and incentive structures, etc.
• Key driver to transform the business as Hirer Talent Partner by delivering more values to our customers through existing and new products and solutions.
• Monitor progress against objectives and change initiatives.

2. People and Leadership 

• Attract, develop and retain top quality staff.
• Lead, motivate and grow the team to perform to a high standard and be performance focused in order to ensure achievement of strategies and goals.
• Develop strong internal coordination and collaboration amongst team to ensure maximum engagement, productivity & performance.
• Foster a culture of Performance and Accountability, Teamwork and Open Communication, with effective decision-making processes.

3. Relationship Management

• Establish effective business contacts / network with external and internal stakeholders.
• Build effective relationships with peers and maintain a collaborative and open approach to problem solving. Socialise proposals / changes with key stakeholders to generate early alignment.

Desired Outcomes

• Step change acceleration of top line growth, while maintaining healthy profit margins.
• Strengthening of current #1 position.
• Retain existing & acquire new customers, in order to have deeper penetration of customers in the HK market.
• Continued upgrading of team capabilities, disciplines and systems.

Key Relationships

Reports to        

• Chief Operating Officer, SEEK Asia

Direct reports        

• Team of 100+ 
• Direct reports include Key Account Sales, Telesales, Customer Services departments
• Dotted reports include Marketing, HR and Finance departments

Other key relationships

• SEEK Asia CEO and other senior executives
• Regional Business Operations team
• Other countries leadership teams
• SEEK International and Seek Group executives
• Customers, government bodies, industry players, suppliers, event organisers etc.

Qualifications

So, what we are looking for?

• >5+ years in a senior leadership position managing large teams, and >8+ in Commercial and sales leadership position in an Internet (or other technology) company. B2B experience advantageous and possession of a sales “toolkit” critical.
• Significant experience in key account management and solution selling and / or telesales to multinational and local customers.
• Experience transforming and optimising a sales and customer-service organisation to be more e.g. customer-centric, proactive and systematic.
• Experience in operating in both fast-paced, nimble environments as well as more structured ones.
• Experience leading teams of 50+ individuals.
• Bachelor’s degree or equivalent.

Critical Leadership Capabilities

1. Driving Results

• Acts to surpass goals, seizing opportunities to push the envelope.
• Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives.
• Focuses on new business opportunities that enable business development targets to be exceeded.

2. Strategic Thinking

• Segments the total market covered in own area into categories of customer or client.
• Adopts a long-term perspective about the business (customer segments and the external environment). Develops hypotheses or alternative scenarios of how critical issues will play out beyond the year, and uses these to set challenging goals with a future payoff or outcomes.
• Translates business goals into well-defined performance plans for his/her own organization and communicates link between current activities and goals.
• Thinks beyond annual goals.

3. Building Capabilities

• Spends time and probes to develop a clear perception of employees’ behaviours and how this impact performance.
• Gives critical feedback in behavioural terms and discusses suggestions for improvement.
• Uses existing institutional programs to support employees’ career growth in individual ways.
• Uses a regular assessment and feedback process to focus the development effort.

Other Personal Characteristics

• Structured and analytical.
• Logical thinker and communicator.
• Hands-on style and entrepreneurial mindset.
• Tolerance for ambiguity.
• Highly agile while also having an appreciation for the importance of systems and processes.
• Young at heart.

Desired Values

• Believed in aiming high to deliver world-class results and yet, not forgetting to care for others

About SEEK Asia

SEEK is a diverse group of companies, comprised of a strong portfolio of online employment, educational, commercial and volunteer businesses. SEEK has a global presence (including Australia, New Zealand, China, Hong Kong, South-East Asia, Brazil and Mexico), with exposure to over 2.9 billion people and approximately 27 per cent of global GDP. SEEK makes a positive contribution to people’s lives on a global scale. SEEK is listed on the Australian Securities Exchange, where it is a top 100 company and has been listed in the Top 20 Most Innovative Companies by Forbes.

Solidifying SEEK’s presence in Asia is SEEK Asia, a combination of two leading brands JobStreet and JobsDB, and the leading job portal and Asia's preferred destination for jobseekers and organizations. SEEK Asia’s presence span across 7 markets namely Hong Kong, Shenzhen, Indonesia, Malaysia, Singapore, Thailand, and Philippines. The business represents revenues of around US$120M, with very strong underlying growth and profitability (being the fastest growing part of SEEK’s portfolio of businesses) and attracts over 400 million visits a year.

A cornerstone of SEEK’s growth since its inception has been the passion of its people, its award-winning culture and our people’s strong commitment to the SEEK values. SEEK provides a culture of excellence and acceptance and celebrates the diversity of employees that contribute to the success of its organisation.

Our Culture

At SEEK we really value our culture and the way we work together to get stuff done. You will work with a group of hard-working, fun and caring people who will support you to have a successful and fulfilling career at SEEK.

Our dedication to fostering a work environment where people feel like they're making a difference every single day has helped us maintain being a leading job portal and Asia’ preferred destination for job seekers and organization.  In other words, people like to come here – and we're proud of that!