Hong Kong Youth Hostels Association

Reservations Officer

Hong Kong Youth Hostels Association
Sham Shui Po
Posted on 21-Sep-22

Reservations Officer

Hong Kong Youth Hostels Association

Job Highlights

  • Handle all reservations
  • Knowledge on OTAs and PMS
  • Rotating shift, immediate available

Job Description

** Fresh graduates welcome **


  • To handle daily reservations through various sources as well as filing and retrieval of reservations records
  • To handle all room reservations in an efficient and courteous manner
  • To fully understand all the product types in different hostels
  • To provide warm and professional first impression to guests
  • To support marketing activities
  • Other ad hoc duties required by supervisors


  • Certificate / Diploma of any discipline
  • Hotel reservation experience preferred
  • Familiar with OTAs and PMS preferred
  • Good command of spoken and written English, Chinese and Mandarin
  • Energetic
  • Computer literacy, especially English/Chinese Word Processing, familiar with social media
  • Well presented, customer-oriented, a team player with pleasant personality and good communication skills
  • Able to work under pressure and willing to work on rotating shift
  • Strong sense and interests in youth hostelling will be a plus
  • Immediate available is a MUST
  • Priority will be given to Sham Shui Po residents
  • Welcome applicants from CSSA, SFS, IEAP, NDP

Interested parties please send full resume with current and expected salaries by clicking "Apply Now".

Please visit our website www.yha.org.hk to know more about us.

(Applicants not contacted within eight weeks may consider their application unsuccessful.  Personal data collected for recruitment purpose only.)

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Job Type
Full Time, Permanent
Company Website

Company Overview

Founded in 1973 as a registered non-profit and non-government-funded non-profit organisation, Hong Kong Youth Hostels Association (http://www.yha.org.hk) is one of the 90 national associations affiliated with Hostelling International (HI), the worldwide umbrella organisation that provides members with information covering over 4,000 youth hostels and other travel benefits. HKYHA operates 7 youth hostels across Hong Kong and currently has an individual membership of more than 30,000 people and group membership of over 600.

MISSION: to provide safe, simple, and affordable hostelling services to young people and travellers from all over the world. Our hostels also serve as educational platforms that allow travellers to broaden their horizons, to learn about different cultures, and to be in touch with nature and heritage conservation.

香港青年旅舍協會(http://www.yha.org.hk)於1973年成立,為本港註冊非牟利機構,亦是國際青年旅舍聯會(Hostelling International)成員之一,與全球近九十個國家或地區結盟,為會員提供超過4,000間青年旅舍及旅遊優惠。本會豁下共有七間青年旅舍,分佈香港島、九龍及新界,個人會員超過40,000名,團體會員超過600名。


We are now inviting energetic individuals to join our team.

Additional Company Information

Charity/Social Services/Non-Profit Organisation
Benefits & Others
Medical insurance