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Senior Customer Officer, Mobile Payment
HKT Financial Services- Handle customer telephone enquiries
- Provide resolution in daily operations
- Support HKT financial services
- 6G/5G, Cloud/Edge computing, IoT applications
- Blockchains/NFT, AI/ML, Data Science, AR/VR/Meta
- Fast-paced agile process & innovative solutions
- eCommerce Merchandizing
- Digital Ecosystem
- demand forecast, content management
- Marketing campaigns and activities
- Marketing strategies
- Identify marketing opportunities
- Insurance Customer Service
- Insurance administrative
- Well organized and detail-minded
- ensure commercial&compliance matters are addressed
- 6-year exp in compliance/ risk / control
- Prior experience in e-commerce / loyalty programme
Shatin Area
- Diploma or above
- Good analytical
- Good knowledge on common PC software application
- call centre
- handling complaint
- 5 day work week
- Diploma or above
- Good analytical
- Good knowledge of MS software
- business and resources planning
- Good analytical
- Good knowledge on PC software application
- knowledge in telecom industy
- contact centre management experience
- Excellent communication and interpersonal skills
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